Customer Relations Ebooks

Selling in a New Market Space ebook cover
$31.10 $36.00
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The Customer-Centered Enterprise ebook cover
$24.30 $29.95
Chief Customer Officer: Getting Past Lip Service to Passionate Action ebook cover
$18.99
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Attracting Perfect Customers: The Power of Strategic Synchronicity ebook cover
$17.40 $22.95
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Perfect Phrases for Customer Service ebook cover
$8.25 $9.95
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The Stakeholder Strategy: Profiting from Collaborative Business Relationships ebook cover
$21.00 $27.95
Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process ebook cover
$44.99
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The IKEA Edge ebook cover
$25.95 $32.00
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Delivering Knock Your Socks Off Service ebook cover
$5.40 $6.99
Managing Buyer-Supplier Relations: The Winning Edge Through Specification Management ebook cover
$54.95
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Exceptional Service, Exceptional Profit ebook cover
$16.65 $21.95
Loyalty Myths ebook cover
$16.99
Preventing Identity Theft in Your Business ebook cover
$25.99
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Delivering Knock Your Socks Off Service ebook cover
$14.45 $18.95
The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next ebook cover
$5.99
Customer Relationship Management ebook cover
$51.95
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The Ten Demandments ebook cover
$20.35 $24.95
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Managing and Motivating Contact Center Employees ebook cover
$28.25 $34.95
Just Ask a Woman: Cracking the Code of What Women Want and How They Buy ebook cover
$24.99
Passionate and Profitable: Why Customer Strategies Fail and Ten Steps to Do Them Right! ebook cover
$19.99
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Lessons From the Mouse ebook cover
$13.05 $15.95
Winning the Customer: Turn Consumers into Fans and Get Them to Spend More ebook cover
$21.75 $25.00
Coaching Knock Your Socks Off Service ebook cover
$2.99
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong ebook cover
$17.40 $22.95