Customer Relations Ebooks

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Perfect Phrases for Customer Service ebook cover
$8.25 $9.95
Chief Customer Officer: Getting Past Lip Service to Passionate Action ebook cover
$18.99
Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process ebook cover
$44.99
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Managing and Motivating Contact Center Employees ebook cover
$28.25 $34.95
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Delivering Knock Your Socks Off Service ebook cover
$14.45 $18.95
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Attracting Perfect Customers: The Power of Strategic Synchronicity ebook cover
$17.40 $22.95
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal ebook cover
$24.99
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Exceptional Service, Exceptional Profit ebook cover
$16.65 $21.95
Passionate and Profitable: Why Customer Strategies Fail and Ten Steps to Do Them Right! ebook cover
$19.99
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The Ten Demandments ebook cover
$20.35 $24.95
Just Ask a Woman: Cracking the Code of What Women Want and How They Buy ebook cover
$24.99
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The Customer Loyalty Solution ebook cover
$26.65 $32.95
The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next ebook cover
$5.99
Loyalty Myths ebook cover
$16.99
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Delivering Knock Your Socks Off Service ebook cover
$5.40 $6.99
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Slow Down, Sell Faster! ebook cover
$14.45 $18.95
Microsoft Dynamics Sure Step 2010 ebook cover
$36.44
Coaching Knock Your Socks Off Service ebook cover
$2.99
Competing in a Service Economy ebook cover
$21.99
It's All About Service: How to Lead Your People to Care for Your Customers ebook cover
$22.99
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Emotional Value: Creating Strong Bonds with Your Customers ebook cover
$22.55 $27.95
Customer Relationship Management ebook cover
$51.95
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Can I Have 5 Minutes of Your Time? ebook cover
$7.65 $9.99
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong ebook cover
$17.40 $22.95