Customer Relations Ebooks

Great Customer Service on the Telephone ebook cover
$2.18
Hot deal!
The Social Media Strategist: Build a Successful Program from the Inside Out ebook cover
$29.45 $36.00
Selling in a New Market Space ebook cover
$31.45 $36.00
Hot deal!
The Customer-Centered Enterprise ebook cover
$24.60 $29.95
Hot deal!
Clients, Clients, and More Clients ebook cover
$16.65 $20.00
Hot deal!
Attracting Perfect Customers: The Power of Strategic Synchronicity ebook cover
$17.60 $22.95
Perfect Phrases for Customer Service ebook cover
$8.60 $9.95
Delivering Knock Your Socks Off Service ebook cover
$2.99
Hot deal!
The Stakeholder Strategy: Profiting from Collaborative Business Relationships ebook cover
$21.30 $27.95
Hot deal!
Exceptional Service, Exceptional Profit ebook cover
$16.85 $21.95
Hot deal!
The IKEA Edge ebook cover
$26.25 $32.00
Hot deal!
Delivering Knock Your Socks Off Service ebook cover
$14.65 $18.95
Customer Relationship Management ebook cover
$51.95
Hot deal!
The Ten Demandments ebook cover
$20.60 $24.95
Hot deal!
Managing and Motivating Contact Center Employees ebook cover
$28.60 $34.95
Managing Buyer-Supplier Relations: The Winning Edge Through Specification Management ebook cover
$54.95
Coaching Knock Your Socks Off Service ebook cover
$2.99
Hot deal!
Lessons From the Mouse ebook cover
$13.20 $15.95
Hot deal!
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong ebook cover
$17.60 $22.95
Winning the Customer: Turn Consumers into Fans and Get Them to Spend More ebook cover
$22.00 $25.00
Hot deal!
The Real-Time Contact Center ebook cover
$21.30 $27.95
Hot deal!
Can I Have 5 Minutes of Your Time? ebook cover
$8.00 $9.99
Hot deal!
The Customer Loyalty Solution ebook cover
$27.00 $32.95
Hot deal!
The Customer Rules ebook cover
$29.45 $36.00