Customer Relations Ebooks

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Attracting Perfect Customers: The Power of Strategic Synchronicity ebook cover
$17.60 $22.95
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The Ten Demandments ebook cover
$20.60 $24.95
Delivering Knock Your Socks Off Service ebook cover
$2.99
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong ebook cover
$17.60 $22.95
Coaching Knock Your Socks Off Service ebook cover
$2.99
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Sell the Brand First: How to Sell Your Brand and Create Lasting Customer Loyalty ebook cover
$27.85 $34.00
Superior Customer Value in the New Economy: Concepts and Cases, Second Edition ebook cover
$69.95
The Real-Time Contact Center ebook cover
$21.30 $27.95
Customer Relationship Management ebook cover
$51.95
Lessons From the Mouse ebook cover
$13.20 $15.95
Perfect Phrases for Customer Service ebook cover
$8.60 $9.95
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Wired and Dangerous: How Your Customers Have Changed and What to Do About It ebook cover
$16.40 $19.95
101 Activities for Delivering Knock Your Socks Off Service ebook cover
$15.35 $19.95
CRM: Redefining Customer Relationship Management ebook cover
$84.95
vtiger CRM Beginner's Guide ebook cover
$27.75
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The Customer Rules ebook cover
$29.45 $36.00
Winning the Customer: Turn Consumers into Fans and Get Them to Spend More ebook cover
$23.75 $27.00
Great Customer Service on the Telephone ebook cover
$2.18
Selling in a New Market Space ebook cover
$31.45 $36.00
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The Customer-Centered Enterprise ebook cover
$24.60 $29.95
Handbook of CRM: Achieving Excellence in Customer Management ebook cover
$75.00
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The Social Media Strategist: Build a Successful Program from the Inside Out ebook cover
$29.45 $36.00
Exceptional Service, Exceptional Profit ebook cover
$16.85 $21.95
The Customer Signs Your Paycheck ebook cover
$17.70 $20.00