Customer Relations Ebooks

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Attracting Perfect Customers: The Power of Strategic Synchronicity ebook cover
$17.60 $22.95
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Exceptional Service, Exceptional Profit ebook cover
$16.85 $21.95
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The Customer Loyalty Solution ebook cover
$27.00 $32.95
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The Ten Demandments ebook cover
$20.60 $24.95
Delivering Knock Your Socks Off Service ebook cover
$2.99
Perfect Phrases for Customer Service ebook cover
$8.60 $9.95
Coaching Knock Your Socks Off Service ebook cover
$2.99
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Emotional Value: Creating Strong Bonds with Your Customers ebook cover
$22.85 $27.95
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The Optimization Edge: Reinventing Decision Making to Maximize All Your Company's Assets ebook cover
$32.60 $40.00
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What's Keeping Your Customers Up at Night? ebook cover
$18.25 $22.00
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Care Packages for Your Customers: An Idea a Week to Enhance Customer Service ebook cover
$20.65 $25.00
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Can I Have 5 Minutes of Your Time? ebook cover
$8.00 $9.99
Customer Relationship Management ebook cover
$51.95
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong ebook cover
$17.60 $22.95
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Managing Knock Your Socks Off Service ebook cover
$13.90 $17.95
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The Real-Time Contact Center ebook cover
$21.30 $27.95
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Call Centers For Dummies ebook cover
$17.55 $24.99
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Strategic Customer Service ebook cover
$19.05 $24.95
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Lessons From the Mouse ebook cover
$13.20 $15.95
Selling in a New Market Space ebook cover
$31.45 $36.00
Great Customer Service on the Telephone ebook cover
$2.18
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The Customer Rules ebook cover
$29.45 $36.00
Winning the Customer: Turn Consumers into Fans and Get Them to Spend More ebook cover
$22.00 $25.00
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The Customer-Centered Enterprise ebook cover
$24.60 $29.95