Customer Relations Ebooks

Attracting Perfect Customers: The Power of Strategic Synchronicity ebook cover
$17.60 $22.95
The Real-Time Contact Center ebook cover
$21.30 $27.95
Delivering Knock Your Socks Off Service ebook cover
$2.99
Coaching Knock Your Socks Off Service ebook cover
$2.99
Customer Relationship Management ebook cover
$51.95
The Customer Rules ebook cover
$29.45 $36.00
Winning the Customer: Turn Consumers into Fans and Get Them to Spend More ebook cover
$23.75 $27.00
Perfect Phrases for Customer Service ebook cover
$8.60 $9.95
The Customer Signs Your Paycheck ebook cover
$17.70 $20.00
Great Customer Service on the Telephone ebook cover
$2.18
Selling in a New Market Space ebook cover
$31.45 $36.00
Award Winning Customer Service: 101 Ways to Guarantee Great Performance ebook cover
$13.90 $17.95
The Customer-Centered Enterprise ebook cover
$24.60 $29.95
The Social Media Strategist: Build a Successful Program from the Inside Out ebook cover
$29.45 $36.00
Exceptional Service, Exceptional Profit ebook cover
$16.85 $21.95
Clients, Clients, and More Clients ebook cover
$16.65 $20.00
Branded Customer Service: The New Competitive Edge ebook cover
$17.60 $22.95
Delivering Knock Your Socks Off Service ebook cover
$14.65 $18.95
The Ten Demandments ebook cover
$20.60 $24.95
Salesforce CRM: The Definitive Admin Handbook ebook cover
$36.89
Managing and Motivating Contact Center Employees ebook cover
$28.60 $34.95
The Stakeholder Strategy: Profiting from Collaborative Business Relationships ebook cover
$21.30 $27.95
Voice-of-the-Customer Marketing ebook cover
$34.90 $40.00
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong ebook cover
$17.60 $22.95