Customer Relations Ebooks

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Attracting Perfect Customers: The Power of Strategic Synchronicity ebook cover
$17.60 $22.95
Angel Customers & Demon Customers: Discover Which is Which, and Turbo-Charge Your Stock ebook cover
$19.99
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The Ten Demandments ebook cover
$20.60 $24.95
The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next ebook cover
$5.99
Competing in a Service Economy ebook cover
$21.99
Loyalty Myths ebook cover
$16.99
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Delivering Knock Your Socks Off Service ebook cover
$5.75 $6.99
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong ebook cover
$17.60 $22.95
Coaching Knock Your Socks Off Service ebook cover
$2.99
Chief Customer Officer: Getting Past Lip Service to Passionate Action ebook cover
$18.99
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Sell the Brand First: How to Sell Your Brand and Create Lasting Customer Loyalty ebook cover
$27.85 $34.00
CRM Unplugged: Releasing CRM's Strategic Value ebook cover
$59.99
Superior Customer Value in the New Economy: Concepts and Cases, Second Edition ebook cover
$69.95
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The Real-Time Contact Center ebook cover
$21.30 $27.95
Customer Relationship Management ebook cover
$51.95
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Lessons From the Mouse ebook cover
$13.20 $15.95
Perfect Phrases for Customer Service ebook cover
$8.60 $9.95
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Wired and Dangerous: How Your Customers Have Changed and What to Do About It ebook cover
$16.40 $19.95
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101 Activities for Delivering Knock Your Socks Off Service ebook cover
$15.35 $19.95
Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process ebook cover
$44.99
Microsoft CRM For Dummies ebook cover
$20.99
CRM: Redefining Customer Relationship Management ebook cover
$84.95
vtiger CRM Beginner's Guide ebook cover
$27.75
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The Customer Rules ebook cover
$29.45 $36.00