Customer Relations Ebooks

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Attracting Perfect Customers: The Power of Strategic Synchronicity ebook cover
$17.60 $22.95
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong ebook cover
$17.60 $22.95
Loyalty Myths ebook cover
$16.99
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Delivering Knock Your Socks Off Service ebook cover
$5.75 $6.99
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Lessons From the Mouse ebook cover
$13.20 $15.95
Coaching Knock Your Socks Off Service ebook cover
$2.99
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The Real-Time Contact Center ebook cover
$21.30 $27.95
Chief Customer Officer: Getting Past Lip Service to Passionate Action ebook cover
$18.99
Customer Relationship Management ebook cover
$51.95
CRM: Redefining Customer Relationship Management ebook cover
$84.95
vtiger CRM Beginner's Guide ebook cover
$27.75
Perfect Phrases for Customer Service ebook cover
$8.60 $9.95
Handbook of CRM ebook cover
$75.00
Microsoft CRM For Dummies ebook cover
$20.99
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The Customer Rules ebook cover
$29.45 $36.00
Winning the Customer: Turn Consumers into Fans and Get Them to Spend More ebook cover
$22.00 $25.00
Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process ebook cover
$44.99
Great Customer Service on the Telephone ebook cover
$2.18
Selling in a New Market Space ebook cover
$31.45 $36.00
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The Customer-Centered Enterprise ebook cover
$24.60 $29.95
One Minute Service: Keys to Providing Great Service Like Disney World ebook cover
$12.40 $14.95
Ask!: The Revolutionary New Guide for Getting Total Customer Satisfaction ebook cover
$7.99
The Customer Signs Your Paycheck ebook cover
$17.70 $20.00
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The Social Media Strategist: Build a Successful Program from the Inside Out ebook cover
$29.45 $36.00