Customer Relations Ebooks

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Attracting Perfect Customers: The Power of Strategic Synchronicity ebook cover
$17.60 $22.95
Just Ask a Woman: Cracking the Code of What Women Want and How They Buy ebook cover
Angel Customers & Demon Customers: Discover Which is Which, and Turbo-Charge Your Stock ebook cover
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The Ten Demandments ebook cover
$20.60 $24.95
The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next ebook cover
It's All About Service: How to Lead Your People to Care for Your Customers ebook cover
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Can I Have 5 Minutes of Your Time? ebook cover
$8.00 $9.99
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Managing Knock Your Socks Off Service ebook cover
$13.90 $17.95
Competing in a Service Economy ebook cover
Loyalty Myths ebook cover
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Call Centers For Dummies ebook cover
$17.55 $24.99
Chief Customer Officer: Getting Past Lip Service to Passionate Action ebook cover
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Delivering Knock Your Socks Off Service ebook cover
$5.75 $6.99
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Strategic Customer Service ebook cover
$19.05 $24.95
Coaching Knock Your Socks Off Service ebook cover
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong ebook cover
$17.60 $22.95
Call Center Operation: Design, Operation, and Maintenance ebook cover
Perfect Phrases for Customer Service ebook cover
$8.60 $9.95
Customer Relationship Management ebook cover
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The Real-Time Contact Center ebook cover
$21.30 $27.95
Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process ebook cover
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Lessons From the Mouse ebook cover
$13.20 $15.95
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Sell the Brand First: How to Sell Your Brand and Create Lasting Customer Loyalty ebook cover
$27.85 $34.00
CRM Unplugged: Releasing CRM's Strategic Value ebook cover