Customer Relations Ebooks

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The Referral of a Lifetime: Never Make a Cold Call Again! ebook cover
$15.95 $20.95
Business Excellence: Exceeding Your Customers' Expectations Each Time, All the Time ebook cover
$49.95
Memorable Customer Experiences: A Research Anthology ebook cover
$149.95
Design for Services ebook cover
$119.95
Universal Design: The HUMBLES Method for User-Centred Business ebook cover
$124.95
Advanced Database Marketing ebook cover
$149.95
Shoppernomics: How to Shorten and Focus the Shoppers' Routes to Purchase ebook cover
$119.95
Effective Client Management in Professional Services ebook cover
$139.95
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So, What's the Bottom Line? ebook cover
$10.20 $12.99
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Selling Vision: The X-XY-Y Formula for Driving Results by Selling Change ebook cover
$28.65 $35.00
2000 Miles on Wisdom ebook cover
$9.61
Why we Hate you: A Retailer's Confession ebook cover
$6.26
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Sandler Enterprise Selling: Winning, Growing, and Retaining Major Accounts ebook cover
$26.25 $32.00
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The Success Guide For Developing Customers For Life ebook cover
$10.85 $12.99
Service Supply Chain Systems: A Systems Engineering Approach ebook cover
$99.95
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Add Value or Stay Home ebook cover
$8.10 $9.99
Developments in the Call Centre Industry: Analysis, Changes and Challenges ebook cover
$54.95
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Customer Service Management Training 101 ebook cover
$19.65 $24.00
The Tasti D-Lite Way ebook cover
$28.05 $32.00
Powerful Phrases for Effective Customer Service ebook cover
$4.49 $4.95
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Leading the Starbucks Way ebook cover
$20.65 $25.00
Caring for the Customer SS3 ebook cover
$41.95
Performance Measurement and Leisure Management ebook cover
$48.95
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A Crowdfunder's Strategy Guide: Build a Better Business by Building Community ebook cover
$15.20 $19.95