Customer Relations Ebooks

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MASTER DATA MANAGEMENT AND DATA GOVERNANCE, 2/E ebook cover
$52.45 $65.00
Microsoft Dynamics CRM 2011 Application Design ebook cover
$30.79
May I Help You?: Great customer service for small business ebook cover
$17.81
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This is Service Design Thinking: Basics-Tools-Cases ebook cover
$22.85 $27.99
Service 7 ebook cover
$9.05 $9.99
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Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving ebook cover
$16.40 $19.95
Service Computing: Concept, Method and Technology ebook cover
$120.00
Satisfaction ebook cover
$210.00
The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions ebook cover
$59.95
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God's Business: How to Supercharge Your Faith, Your profit, and Your Client Experience ebook cover
$8.00 $9.99
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Leading the Malcolm Baldrige Way ebook cover
$40.55 $50.00
Memorable Customer Experiences: A Research Anthology ebook cover
$149.95
Customer Relationship Management: A Global Perspective ebook cover
$149.95
Design for Services ebook cover
$119.95
Universal Design: The HUMBLES Method for User-Centred Business ebook cover
$124.95
Advanced Database Marketing ebook cover
$149.95
Measuring Service Performance: Practical Research for Better Quality ebook cover
$157.00
Shoppernomics: How to Shorten and Focus the Shoppers' Routes to Purchase ebook cover
$119.95
Effective Client Management in Professional Services ebook cover
$139.95
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So, What's the Bottom Line? ebook cover
$10.20 $12.99
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Selling Vision: The X-XY-Y Formula for Driving Results by Selling Change ebook cover
$28.65 $35.00
2000 Miles on Wisdom ebook cover
$9.61
Why we Hate you: A Retailer's Confession ebook cover
$6.26
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Communication the Cleveland Clinic Way ebook cover
$26.25 $32.00