Customer Relations Ebooks

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Creating a Customer-Focused Help Desk: How to Win and Keep Your Customers ebook cover
$28.40 $39.99
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Service Level Agreements: Winning a Competitive Edge for Support & Supply Services ebook cover
$42.20 $59.99
Satellite Marketing: Using Social Media to Create Engagement ebook cover
$39.95
Universal Design: The HUMBLES Method for User-Centred Business ebook cover
$124.95
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So, What's the Bottom Line? ebook cover
$10.20 $12.99
2000 Miles on Wisdom ebook cover
$9.61
Why we Hate you: A Retailer's Confession ebook cover
$6.26
Building a Customer Service Culture: The Seven ServiceElements of Customer Success ebook cover
$50.00
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Strategy from the Outside In: Profiting from Customer Value ebook cover
$27.00 $32.95
Building on Sugarcrm ebook cover
$9.05 $9.99
Strategy from the Outside In: Profiting from Customer Value ebook cover
$28.85 $32.95
Business Relationship Manager: Careers in IT service management ebook cover
$27.99
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Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service ebook cover
$15.35 $19.95
Meeting Customer Needs ebook cover
$55.95
Many Thin Companies ebook cover
$62.95
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Clientelligence: How Superior Client Relationships Fuel Growth and Profits ebook cover
$11.20 $13.99
The Curated Experience: Engineering Customer Service to Build Loyalty ebook cover
$4.51 $4.99
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The Mad Clientist's ABCs of Client Service ebook cover
$10.45 $13.00
Moscow's Muslim Challenge: Soviet Central Asia ebook cover
$47.95
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The Big Book of People Skills Games ebook cover
$22.25 $27.00
Successful Customer Service: Get Brilliant Results Fast ebook cover
$6.80 $7.99
Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus ebook cover
$185.00
B2B Customer Insight: The Proven Path to Growth ebook cover
$50.00
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Win the Customer: 70 Simple Rules for Sensational Service ebook cover
$14.80 $17.95