Customer Relations Ebooks

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Service Level Agreements: Winning a Competitive Edge for Support & Supply Services ebook cover
$41.70 $59.99
Satellite Marketing: Using Social Media to Create Engagement ebook cover
Building a Customer Service Culture: The Seven ServiceElements of Customer Success ebook cover
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Strategy from the Outside In: Profiting from Customer Value ebook cover
$26.65 $32.95
Building on Sugarcrm ebook cover
$8.70 $9.99
Strategy from the Outside In: Profiting from Customer Value ebook cover
$28.50 $32.95
Business Relationship Manager: Careers in IT service management ebook cover
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Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service ebook cover
$15.20 $19.95
Meeting Customer Needs ebook cover
Many Thin Companies ebook cover
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Clientelligence: How Superior Client Relationships Fuel Growth and Profits ebook cover
$11.05 $13.99
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The Curated Experience: Engineering Customer Service to Build Loyalty ebook cover
$4.11 $4.99
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The Mad Clientist's ABCs of Client Service ebook cover
$10.30 $13.00
Moscow's Muslim Challenge: Soviet Central Asia ebook cover
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The Big Book of People Skills Games ebook cover
$22.00 $27.00
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Successful Customer Service: Get Brilliant Results Fast ebook cover
$6.45 $7.99
Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus ebook cover
B2B Customer Insight: The Proven Path to Growth ebook cover
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The Everything Guide to Customer Engagement ebook cover
$16.50 $21.99
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Win the Customer: 70 Simple Rules for Sensational Service ebook cover
$14.65 $17.95
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Client Encounters of the Technical Kind ebook cover
$12.95 $16.45
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The Referral of a Lifetime: Never Make a Cold Call Again! ebook cover
$15.75 $20.95
Business Excellence: Exceeding Your Customers' Expectations Each Time, All the Time ebook cover
Developments in the Call Centre Industry: Analysis, Changes and Challenges ebook cover