Customer Relations Ebooks

Hot deal!
Delivering Knock Your Socks Off Service ebook cover
$14.65 $18.95
Hot deal!
Branded Customer Service: The New Competitive Edge ebook cover
$17.60 $22.95
The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next ebook cover
$5.99
Hot deal!
The Ten Demandments ebook cover
$20.60 $24.95
Hot deal!
Managing and Motivating Contact Center Employees ebook cover
$28.60 $34.95
Just Ask a Woman: Cracking the Code of What Women Want and How They Buy ebook cover
$24.99
Salesforce CRM: The Definitive Admin Handbook ebook cover
$36.89
Passionate and Profitable: Why Customer Strategies Fail and Ten Steps to Do Them Right! ebook cover
$19.99
Hot deal!
The Stakeholder Strategy: Profiting from Collaborative Business Relationships ebook cover
$21.30 $27.95
Hot deal!
Lessons From the Mouse ebook cover
$13.20 $15.95
Hot deal!
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong ebook cover
$17.60 $22.95
Voice-of-the-Customer Marketing ebook cover
$34.90 $40.00
Competing in a Service Economy ebook cover
$21.99
Hot deal!
The IKEA Edge ebook cover
$26.25 $32.00
It's All About Service: How to Lead Your People to Care for Your Customers ebook cover
$22.99
Hot deal!
Can I Have 5 Minutes of Your Time? ebook cover
$8.00 $9.99
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal ebook cover
$24.99
Hot deal!
The Customer Loyalty Solution ebook cover
$27.00 $32.95
Hot deal!
Call Centers For Dummies ebook cover
$17.55 $24.99
Hot deal!
Managing Knock Your Socks Off Service ebook cover
$13.90 $17.95
Managing Buyer-Supplier Relations: The Winning Edge Through Specification Management ebook cover
$54.95
vtiger CRM Beginner's Guide ebook cover
$27.75
Hot deal!
Sell the Brand First: How to Sell Your Brand and Create Lasting Customer Loyalty ebook cover
$27.85 $34.00
Hot deal!
Strategic Customer Service ebook cover
$19.05 $24.95