Customer Relations Ebooks

Winning the Customer: Turn Consumers into Fans and Get Them to Spend More ebook cover
$22.00 $25.00
Great Customer Service on the Telephone ebook cover
$2.18
Selling in a New Market Space ebook cover
$31.45 $36.00
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The Customer-Centered Enterprise ebook cover
$24.60 $29.95
Handbook of CRM: Achieving Excellence in Customer Management ebook cover
$75.00
Ask!: The Revolutionary New Guide for Getting Total Customer Satisfaction ebook cover
$7.99
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Exceptional Service, Exceptional Profit ebook cover
$16.85 $21.95
One Minute Service: Keys to Providing Great Service Like Disney World ebook cover
$12.40 $14.95
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The Social Media Strategist: Build a Successful Program from the Inside Out ebook cover
$29.45 $36.00
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Delivering Knock Your Socks Off Service ebook cover
$14.65 $18.95
The Customer Signs Your Paycheck ebook cover
$17.70 $20.00
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Award Winning Customer Service: 101 Ways to Guarantee Great Performance ebook cover
$13.90 $17.95
Preventing Identity Theft in Your Business ebook cover
$25.99
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Managing and Motivating Contact Center Employees ebook cover
$28.60 $34.95
Just Ask a Woman: Cracking the Code of What Women Want and How They Buy ebook cover
$24.99
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Clients, Clients, and More Clients ebook cover
$16.65 $20.00
Passionate and Profitable: Why Customer Strategies Fail and Ten Steps to Do Them Right! ebook cover
$19.99
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The Stakeholder Strategy: Profiting from Collaborative Business Relationships ebook cover
$21.30 $27.95
Salesforce CRM: The Definitive Admin Handbook ebook cover
$36.89
It's All About Service: How to Lead Your People to Care for Your Customers ebook cover
$22.99
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Can I Have 5 Minutes of Your Time? ebook cover
$8.00 $9.99
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal ebook cover
$24.99
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The Customer Loyalty Solution ebook cover
$27.00 $32.95
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The IKEA Edge ebook cover
$26.25 $32.00