Customer Relations Ebooks

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The Real-Time Contact Center ebook cover
$21.00 $27.95
Microsoft CRM For Dummies ebook cover
$20.99
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Call Centers For Dummies ebook cover
$17.35 $24.99
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Strategic Customer Service ebook cover
$18.85 $24.95
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Lessons From the Mouse ebook cover
$13.05 $15.95
Selling in a New Market Space ebook cover
$31.10 $36.00
Great Customer Service on the Telephone ebook cover
$1.99
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The Customer Rules ebook cover
$29.10 $36.00
Winning the Customer: Turn Consumers into Fans and Get Them to Spend More ebook cover
$21.75 $25.00
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The Customer-Centered Enterprise ebook cover
$24.30 $29.95
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Delivering Knock Your Socks Off Service ebook cover
$14.45 $18.95
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Sell the Brand First: How to Sell Your Brand and Create Lasting Customer Loyalty ebook cover
$27.50 $34.00
CRM Unplugged: Releasing CRM's Strategic Value ebook cover
$59.99
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Building Your Ebay Traffic the Smart Way ebook cover
$13.75 $17.95
Call Center Operation: Design, Operation, and Maintenance ebook cover
$62.95
Superior Customer Value in the New Economy: Concepts and Cases, Second Edition ebook cover
$69.95
CRM: Redefining Customer Relationship Management ebook cover
$80.65 $84.95
Ask!: The Revolutionary New Guide for Getting Total Customer Satisfaction ebook cover
$7.99
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Managing and Motivating Contact Center Employees ebook cover
$28.25 $34.95
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Clients Forever ebook cover
$15.65 $19.00
vtiger CRM Beginner's Guide ebook cover
$27.41
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Wired and Dangerous: How Your Customers Have Changed and What to Do About It ebook cover
$16.20 $19.95
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One Minute Service ebook cover
$12.25 $14.95
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101 Activities for Delivering Knock Your Socks Off Service ebook cover
$15.20 $19.95