Customer Relations Ebooks

Hot deal!
Lessons From the Mouse ebook cover
$13.20 $15.95
Call Center Operation: Design, Operation, and Maintenance ebook cover
Hot deal!
Sell the Brand First: How to Sell Your Brand and Create Lasting Customer Loyalty ebook cover
$27.85 $34.00
CRM Unplugged: Releasing CRM's Strategic Value ebook cover
Superior Customer Value in the New Economy: Concepts and Cases, Second Edition ebook cover
Hot deal!
The Customer Rules ebook cover
$29.45 $36.00
Winning the Customer: Turn Consumers into Fans and Get Them to Spend More ebook cover
$22.00 $25.00
Great Customer Service on the Telephone ebook cover
Selling in a New Market Space ebook cover
$31.45 $36.00
Hot deal!
The Customer-Centered Enterprise ebook cover
$24.60 $29.95
CRM: Redefining Customer Relationship Management ebook cover
vtiger CRM Beginner's Guide ebook cover
Hot deal!
Wired and Dangerous: How Your Customers Have Changed and What to Do About It ebook cover
$16.40 $19.95
Hot deal!
Delivering Knock Your Socks Off Service ebook cover
$14.65 $18.95
Ask!: The Revolutionary New Guide for Getting Total Customer Satisfaction ebook cover
Hot deal!
101 Activities for Delivering Knock Your Socks Off Service ebook cover
$15.35 $19.95
Hot deal!
The Social Media Strategist: Build a Successful Program from the Inside Out ebook cover
$29.45 $36.00
Hot deal!
One Minute Service: Keys to Providing Great Service Like Disney World ebook cover
$12.40 $14.95
Handbook of CRM ebook cover
Hot deal!
Managing and Motivating Contact Center Employees ebook cover
$28.60 $34.95
The Customer Signs Your Paycheck ebook cover
$17.70 $20.00
Preventing Identity Theft in Your Business ebook cover
Hot deal!
Clients, Clients, and More Clients ebook cover
$16.65 $20.00
Hot deal!
Award Winning Customer Service: 101 Ways to Guarantee Great Performance ebook cover
$13.90 $17.95