Customer Relations Ebooks

Microsoft CRM For Dummies ebook cover
$20.99
Competing in a Service Economy ebook cover
$21.99
It's All About Service: How to Lead Your People to Care for Your Customers ebook cover
$22.99
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Can I Have 5 Minutes of Your Time? ebook cover
$7.65 $9.99
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The Real-Time Contact Center ebook cover
$21.00 $27.95
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal ebook cover
$24.99
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The Customer Loyalty Solution ebook cover
$26.65 $32.95
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The Customer Rules ebook cover
$29.10 $36.00
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Call Centers For Dummies ebook cover
$17.35 $24.99
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Managing Knock Your Socks Off Service ebook cover
$13.75 $17.95
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Clients, Clients, and More Clients ebook cover
$16.45 $20.00
vtiger CRM Beginner's Guide ebook cover
$27.41
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Sell the Brand First: How to Sell Your Brand and Create Lasting Customer Loyalty ebook cover
$27.50 $34.00
Handbook of CRM: Achieving Excellence in Customer Management ebook cover
$75.00
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Strategic Customer Service ebook cover
$18.85 $24.95
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One Minute Service ebook cover
$12.25 $14.95
Ask!: The Revolutionary New Guide for Getting Total Customer Satisfaction ebook cover
$7.99
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Wired and Dangerous: How Your Customers Have Changed and What to Do About It ebook cover
$16.20 $19.95
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Emotional Value: Creating Strong Bonds with Your Customers ebook cover
$22.55 $27.95
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Care Packages for Your Customers: An Idea a Week to Enhance Customer Service ebook cover
$20.40 $25.00
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The Optimization Edge: Reinventing Decision Making to Maximize All Your Company's Assets ebook cover
$32.20 $40.00
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Slow Down, Sell Faster! ebook cover
$14.45 $18.95
Microsoft Dynamics Sure Step 2010 ebook cover
$36.44
CRM Unplugged: Releasing CRM's Strategic Value ebook cover
$59.99