Customer Relations Ebooks

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Branded Customer Service: The New Competitive Edge ebook cover
$17.60 $22.95
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Call Centers For Dummies ebook cover
$17.55 $24.99
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Managing Knock Your Socks Off Service ebook cover
$13.90 $17.95
Voice-of-the-Customer Marketing ebook cover
$34.90 $40.00
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Strategic Customer Service ebook cover
$19.05 $24.95
Managing Buyer-Supplier Relations: The Winning Edge Through Specification Management ebook cover
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Emotional Value: Creating Strong Bonds with Your Customers ebook cover
$22.85 $27.95
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Care Packages for Your Customers: An Idea a Week to Enhance Customer Service ebook cover
$20.65 $25.00
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The Optimization Edge: Reinventing Decision Making to Maximize All Your Company's Assets ebook cover
$32.60 $40.00
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Slow Down, Sell Faster! ebook cover
$14.65 $18.95
Microsoft Dynamics Sure Step 2010 ebook cover
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What's Keeping Your Customers Up at Night? ebook cover
$18.25 $22.00
Call Center Operation: Design, Operation, and Maintenance ebook cover
Life After the 30-Second Spot ebook cover
Stop Acting Like a Seller and Start Thinking Like a Buyer ebook cover
The Hidden Power of Your Customers ebook cover
Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy ebook cover
Satisfaction: How Every Great Company Listens to the Voice of the Customer ebook cover
The New Rules of Sales and Service ebook cover
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine ebook cover
Service Orient or Be Doomed!: How Service Orientation Will Change Your Business ebook cover
The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life ebook cover
101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques ebook cover
The Hidden Power of Your Customers ebook cover