Customer Relations Ebooks

Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal ebook cover
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The Customer Loyalty Solution ebook cover
$27.00 $32.95
Salesforce CRM: The Definitive Admin Handbook ebook cover
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The IKEA Edge ebook cover
$26.25 $32.00
Voice-of-the-Customer Marketing ebook cover
$34.90 $40.00
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Branded Customer Service: The New Competitive Edge ebook cover
$17.60 $22.95
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Emotional Value: Creating Strong Bonds with Your Customers ebook cover
$22.85 $27.95
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Care Packages for Your Customers: An Idea a Week to Enhance Customer Service ebook cover
$20.65 $25.00
Managing Buyer-Supplier Relations: The Winning Edge Through Specification Management ebook cover
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The Optimization Edge: Reinventing Decision Making to Maximize All Your Company's Assets ebook cover
$32.60 $40.00
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Slow Down, Sell Faster! ebook cover
$14.65 $18.95
Microsoft Dynamics Sure Step 2010 ebook cover
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What's Keeping Your Customers Up at Night? ebook cover
$18.25 $22.00
Indispensable: How To Become The Company That Your Customers Can't Live Without ebook cover
Business Process Mapping: Improving Customer Satisfaction ebook cover
Why CRM Doesn't Work: How to Win by Letting Customers Manange the Relationship ebook cover
Selling Luxury ebook cover
The Referral Engine: Teaching Your Business to Market Itself ebook cover
The Loyalty Leap: Turning Customer Information Into Customer Intimacy ebook cover
Life After the 30-Second Spot ebook cover
Stop Acting Like a Seller and Start Thinking Like a Buyer ebook cover
The Hidden Power of Your Customers ebook cover
Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy ebook cover
Satisfaction: How Every Great Company Listens to the Voice of the Customer ebook cover