Customer Relations Ebooks

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101 Activities for Delivering Knock Your Socks Off Service ebook cover
$15.20 $19.95
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Building Your Ebay Traffic the Smart Way ebook cover
$13.75 $17.95
Handbook of CRM: Achieving Excellence in Customer Management ebook cover
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Clients, Clients, and More Clients ebook cover
$16.45 $20.00
Preventing Identity Theft in Your Business ebook cover
The Customer Signs Your Paycheck ebook cover
$17.50 $20.00
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Award Winning Customer Service: 101 Ways to Guarantee Great Performance ebook cover
$13.75 $17.95
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The Stakeholder Strategy: Profiting from Collaborative Business Relationships ebook cover
$21.00 $27.95
Salesforce CRM: The Definitive Admin Handbook ebook cover
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The IKEA Edge ebook cover
$25.95 $32.00
Voice-of-the-Customer Marketing ebook cover
$34.45 $40.00
Managing Buyer-Supplier Relations: The Winning Edge Through Specification Management ebook cover
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Branded Customer Service: The New Competitive Edge ebook cover
$17.40 $22.95
Customer Data Integration: Reaching a Single Version of the Truth ebook cover
Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) ebook cover
How to Talk to Customers: Create a Great Impression Every Time with MAGIC ebook cover
What's the Secret?: To Providing a World-Class Customer Experience ebook cover
People Love You: The Real Secret to Delivering Legendary Customer Experiences ebook cover
Zombie Loyalists: Using Great Service to Create Rabid Fans ebook cover
Customer Service Delivery: Research and Best Practices ebook cover
Taming the Search-and-Switch Customer ebook cover
How to Be a Fierce Competitor ebook cover
Measure What Matters ebook cover
The Nordstrom Way to Customer Service Excellence ebook cover