Customer Relations Ebooks

Handbook of CRM: Achieving Excellence in Customer Management ebook cover
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Emotional Value: Creating Strong Bonds with Your Customers ebook cover
$22.85 $27.95
CRM Unplugged: Releasing CRM's Strategic Value ebook cover
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Care Packages for Your Customers: An Idea a Week to Enhance Customer Service ebook cover
$20.65 $25.00
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Wired and Dangerous: How Your Customers Have Changed and What to Do About It ebook cover
$16.40 $19.95
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The Optimization Edge: Reinventing Decision Making to Maximize All Your Company's Assets ebook cover
$32.60 $40.00
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Slow Down, Sell Faster! ebook cover
$10.20 $12.99
Microsoft Dynamics Sure Step 2010 ebook cover
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What's Keeping Your Customers Up at Night? ebook cover
$18.25 $22.00
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101 Activities for Delivering Knock Your Socks Off Service ebook cover
$15.35 $19.95
CRM: Redefining Customer Relationship Management ebook cover
Superior Customer Value in the New Economy: Concepts and Cases, Second Edition ebook cover
Call Center Operation: Design, Operation, and Maintenance ebook cover
The Best Service is No Service ebook cover
Clients First: The Two Word Miracle ebook cover
QR Codes Kill Kittens ebook cover
The Power of Nice: How to Conquer the Business World With Kindness ebook cover
The Effortless Experience: Conquering the New Battleground for Customer Loyalty ebook cover
UnSelling: The New Customer Experience ebook cover
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results ebook cover
Unleashing Excellence: The Complete Guide to Ultimate Customer Service ebook cover
"I Love You More Than My Dog" ebook cover
The Commitment Engine: Making Work Worth It ebook cover
Everyone's a Critic: Winning Customers in a Review-Driven World ebook cover