Customer Relations Ebooks

Great Customer Service on the Telephone ebook cover
$1.99
The Customer Signs Your Paycheck ebook cover
$17.50 $20.00
Salesforce CRM: The Definitive Admin Handbook ebook cover
$36.44
Hot deal!
101 Activities for Delivering Knock Your Socks Off Service ebook cover
$15.20 $19.95
Hot deal!
What's Keeping Your Customers Up at Night? ebook cover
$18.05 $22.00
Superior Customer Value in the New Economy: Concepts and Cases, Second Edition ebook cover
$69.95
CRM: Redefining Customer Relationship Management ebook cover
$80.65 $84.95
Call Center Operation: Design, Operation, and Maintenance ebook cover
$62.95
Hot deal!
Award Winning Customer Service: 101 Ways to Guarantee Great Performance ebook cover
$13.75 $17.95
Voice-of-the-Customer Marketing ebook cover
$34.45 $40.00
There's a Customer Born Every Minute ebook cover
$26.99
Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships ebook cover
$18.99
Stop Acting Like a Seller and Start Thinking Like a Buyer ebook cover
$16.99
The Supernova Advisor ebook cover
$22.99
Answering the Ultimate Question: How Net Promoter Can Transform Your Business ebook cover
$19.99
The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service ebook cover
$21.99
The Ultimate Online Customer Service Guide ebook cover
$16.99
Service Design for Business: A Practical Guide to Optimizing the Customer Experience ebook cover
$18.99
The New Rules of Sales and Service ebook cover
$9.99
Beyond Advertising: Creating Value Through All Customer Touchpoints ebook cover
$19.99
Hug Your Haters: How to Embrace Complaints and Keep Your Customers ebook cover
$13.99
Customer Success ebook cover
$19.99
The Art of Client Service ebook cover
$14.99
Zombie Loyalists: Using Great Service to Create Rabid Fans ebook cover
$12.99