Customer Relations Ebooks

The New Rules of Sales and Service ebook cover
$9.99
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine ebook cover
$18.99
Service Orient or Be Doomed!: How Service Orientation Will Change Your Business ebook cover
$29.99
The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life ebook cover
$16.99
101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques ebook cover
$50.99
The Hidden Power of Your Customers ebook cover
$16.99
The Book of Business Awesome / The Book of Business UnAwesome ebook cover
$16.99
There's a Customer Born Every Minute ebook cover
$26.99
Customer Experience Management ebook cover
$35.99
The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life ebook cover
$17.99
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer ebook cover
$6.99
Cheap: The High Cost of Discount Culture ebook cover
$13.99
The Loyalty Leap for B2B ebook cover
$5.99
Quality of Experience Engineering for Customer Added Value Services ebook cover
$103.99
Quality of Experience Engineering for Customer Added Value Services ebook cover
$103.99
Beyond Advertising: Creating Value Through All Customer Touchpoints ebook cover
$19.99
Hug Your Haters: How to Embrace Complaints and Keep Your Customers ebook cover
$13.99
Customer Success ebook cover
$19.99
The Art of Client Service ebook cover
$14.99
Irrational Persistence ebook cover
$16.99
The Best Service is No Service ebook cover
$19.99
Clients First: The Two Word Miracle ebook cover
$14.99
QR Codes Kill Kittens ebook cover
$11.99
The Power of Nice: How to Conquer the Business World With Kindness ebook cover
$4.99