Customer Relations Ebooks

Why CRM Doesn't Work: How to Win by Letting Customers Manange the Relationship ebook cover
$19.99
Social CRM For Dummies ebook cover
$16.99
Selling Luxury ebook cover
$19.99
The Loyalty Leap: Turning Customer Information Into Customer Intimacy ebook cover
$14.99
Life After the 30-Second Spot ebook cover
$19.99
Stop Acting Like a Seller and Start Thinking Like a Buyer ebook cover
$16.99
The Hidden Power of Your Customers ebook cover
$16.99
Satisfaction: How Every Great Company Listens to the Voice of the Customer ebook cover
$12.99
The New Rules of Sales and Service ebook cover
$9.99
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine ebook cover
$18.99
Service Orient or Be Doomed!: How Service Orientation Will Change Your Business ebook cover
$29.99
The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life ebook cover
$16.99
101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques ebook cover
$50.99
The Hidden Power of Your Customers ebook cover
$16.99
The Book of Business Awesome / The Book of Business UnAwesome ebook cover
$16.99
There's a Customer Born Every Minute ebook cover
$26.99
Customer Experience Management ebook cover
$35.99
The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life ebook cover
$17.99
The Loyalty Leap for B2B ebook cover
$5.99
Quality of Experience Engineering for Customer Added Value Services ebook cover
$103.99
Quality of Experience Engineering for Customer Added Value Services ebook cover
$103.99
Beyond Advertising: Creating Value Through All Customer Touchpoints ebook cover
$19.99
Hug Your Haters: How to Embrace Complaints and Keep Your Customers ebook cover
$13.99
Customer Success ebook cover
$19.99