Customer Relations Ebooks

Win the Customer: 70 Simple Rules for Sensational Service ebook cover
$14.80 $17.95
Hot deal!
Client Encounters of the Technical Kind ebook cover
$13.10 $16.45
Hot deal!
The Referral of a Lifetime: Never Make a Cold Call Again! ebook cover
$15.95 $20.95
Business Excellence: Exceeding Your Customers' Expectations Each Time, All the Time ebook cover
$49.95
Developments in the Call Centre Industry: Analysis, Changes and Challenges ebook cover
$54.95
Design for Services ebook cover
$57.95
Customer Service Management Training 101 ebook cover
$19.65 $24.00
The Tasti D-Lite Way ebook cover
$28.05 $32.00
Powerful Phrases for Effective Customer Service ebook cover
$4.49 $4.95
Hot deal!
Leading the Starbucks Way ebook cover
$22.25 $27.00
Caring for the Customer SS3 ebook cover
$41.95
Performance Measurement and Leisure Management ebook cover
$50.95
Hot deal!
A Crowdfunder's Strategy Guide: Build a Better Business by Building Community ebook cover
$15.20 $19.95
What Customers Crave ebook cover
$19.10 $25.00
Hot deal!
Connections Count : Master the Human Side of Business ebook cover
$6.55 $7.99
Hot deal!
Profiles in Excellence: Utility Chief Customer Officers ebook cover
$42.65 $55.00
Hot deal!
Live Video Revolution ebook cover
$8.40 $9.99
Hot deal!
Get to Aha!: Discover Your Positioning DNA and Dominate Your Competition ebook cover
$23.05 $28.00
Systems Leadership: Creating Positive Organisations ebook cover
$57.95
The Out-of-Home Immersive Entertainment Frontier ebook cover
$41.95
Hot deal!
Creating Service Superstars ebook cover
$5.80 $6.99
How To Get More Customers: Better Business Builder Series Book 2 ebook cover
$4.36 $4.99
The Handbook of Customer Satisfaction and Loyalty Measurement ebook cover
$57.95
Hot deal!
Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter To You ebook cover
$21.45 $26.00