Customer Relations Ebooks

Service Orient or Be Doomed!: How Service Orientation Will Change Your Business ebook cover
$29.99
The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life ebook cover
$16.99
101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques ebook cover
$50.99
The Hidden Power of Your Customers ebook cover
$16.99
The Book of Business Awesome / The Book of Business UnAwesome ebook cover
$16.99
There's a Customer Born Every Minute ebook cover
$26.99
Customer Experience Management ebook cover
$35.99
The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life ebook cover
$17.99
The Loyalty Leap for B2B ebook cover
$5.99
Quality of Experience Engineering for Customer Added Value Services ebook cover
$103.99
Quality of Experience Engineering for Customer Added Value Services ebook cover
$103.99
The Best Service is No Service ebook cover
$19.99
Clients First: The Two Word Miracle ebook cover
$14.99
QR Codes Kill Kittens ebook cover
$11.99
The Effortless Experience: Conquering the New Battleground for Customer Loyalty ebook cover
$14.99
UnSelling: The New Customer Experience ebook cover
$16.99
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results ebook cover
$14.99
Zombie Loyalists: Using Great Service to Create Rabid Fans ebook cover
$12.99
The Wallet Allocation Rule: Winning the Battle for Share ebook cover
$12.99
Unleashing Excellence: The Complete Guide to Ultimate Customer Service ebook cover
$16.99
"I Love You More Than My Dog" ebook cover
$12.99
Everyone's a Critic: Winning Customers in a Review-Driven World ebook cover
$14.99
The Engaged Customer: The New Rules of Internet Direct Marketing ebook cover
$14.10
Magnetic: The Art of Attracting Business ebook cover
$16.99