Customer Relations Ebooks

The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life ebook cover
$17.99
Taming the Search-and-Switch Customer ebook cover
$16.99
All For One: 10 Strategies for Building Trusted Client Partnerships ebook cover
$16.99
Business Process Mapping: Improving Customer Satisfaction ebook cover
$45.99
Take Their Breath Away: How Imaginative Service Creates Devoted Customers ebook cover
$16.99
Unleashing Excellence: The Complete Guide to Ultimate Customer Service ebook cover
$16.99
Taming the Search-and-Switch Customer ebook cover
$16.99
Selling Luxury ebook cover
$19.99
"I Love You More Than My Dog" ebook cover
$12.99
The Engaged Customer: The New Rules of Internet Direct Marketing ebook cover
$14.10
The Supernova Advisor ebook cover
$22.99
Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) ebook cover
$64.99
Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience ebook cover
$9.99
101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques ebook cover
$50.99
Stop Acting Like a Seller and Start Thinking Like a Buyer ebook cover
$16.99
Satisfaction: How Every Great Company Listens to the Voice of the Customer ebook cover
$12.99
Customer Service Delivery: Research and Best Practices ebook cover
$65.99
Service Orient or Be Doomed!: How Service Orientation Will Change Your Business ebook cover
$29.99
There's a Customer Born Every Minute ebook cover
$26.99
Indispensable: How To Become The Company That Your Customers Can't Live Without ebook cover
$23.99
Life After the 30-Second Spot ebook cover
$19.99
Hot deal!
Clients Forever ebook cover
$15.65 $19.00
Hot deal!
Branded Customer Service: The New Competitive Edge ebook cover
$17.40 $22.95
Hot deal!
Building Your Ebay Traffic the Smart Way ebook cover
$13.75 $17.95