Customer Relations Ebooks

Take Their Breath Away: How Imaginative Service Creates Devoted Customers ebook cover
$16.99
Taming the Search-and-Switch Customer ebook cover
$16.99
Wal-Mart ebook cover
$12.99
The Supernova Advisor ebook cover
$22.99
Trading Up: Why Consumers Want New Luxury Goods--and How Companies Create Them ebook cover
$12.99
Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) ebook cover
$64.99
Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience ebook cover
$9.99
Customer Service Delivery: Research and Best Practices ebook cover
$65.99
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Clients Forever ebook cover
$15.85 $19.00
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Building Your Ebay Traffic the Smart Way ebook cover
$13.90 $17.95
Customer Relationship Management: A Global Perspective ebook cover
$149.95
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Prescription for Excellence ebook cover
$24.65 $30.00
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How To Be a Great Call Center Representative: EBook Edition ebook cover
$32.40 $39.95
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High-Tech, High-Touch Customer Service ebook cover
$10.20 $12.95
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Delight Your Customers ebook cover
$11.65 $14.95
Managing Startups: Best Blog Posts ebook cover
$11.65 $12.99
42 Rules for Superior Field Service ebook cover
$14.95
Measuring Service Performance: Practical Research for Better Quality ebook cover
$157.00
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Super Service ebook cover
$16.65 $20.00
Total Relationship Marketing ebook cover
$52.95
Understanding Customers ebook cover
$66.95
How to Profitably Delight your Customers ebook cover
$69.95
7 Tenets of Taxi Terry ebook cover
$19.40 $22.00
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Communication the Cleveland Clinic Way ebook cover
$26.25 $32.00