Customer Relations Ebooks

Satisfaction: How Every Great Company Listens to the Voice of the Customer ebook cover
Customer Service Delivery: Research and Best Practices ebook cover
Service Orient or Be Doomed!: How Service Orientation Will Change Your Business ebook cover
There's a Customer Born Every Minute ebook cover
The Power of Nice: How to Conquer the Business World With Kindness ebook cover
Indispensable: How To Become The Company That Your Customers Can't Live Without ebook cover
Life After the 30-Second Spot ebook cover
Hot deal!
Clients Forever ebook cover
$15.85 $19.00
Hot deal!
Branded Customer Service: The New Competitive Edge ebook cover
$17.60 $22.95
Hot deal!
Building Your Ebay Traffic the Smart Way ebook cover
$13.90 $17.95
Hot deal!
Call Center 100 Success Secrets ebook cover
$12.75 $15.96
Hot deal!
CRM 100 Success Secrets - 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services ebook cover
$12.75 $15.96
Hot deal!
Customer Service Training 101: Quick and Easy Techniques That Get Great Results ebook cover
$17.60 $22.95
Tourist Customer Service Satisfaction: An Encounter Approach ebook cover
Hot deal!
The Customer Experience Edge ebook cover
$30.25 $37.00
Persuasive Teacher Notes CD ebook cover
$8.30 $8.95
Predicting Market Success ebook cover
Hot deal!
Highly Recommended ebook cover
$20.65 $25.00
Internal Marketing: Your Company's Next Stage of Growth ebook cover
In Search of Hospitality ebook cover
Implementation of Total Quality Management: A Comprehensive Training Program ebook cover
Customer Advisory Boards: A Strategic Tool for Customer Relationship Building ebook cover
Application Service Providers in Business ebook cover
Guanxi: Relationship Marketing in a Chinese Context ebook cover