Customer Relations Ebooks

The Dark Side of Emotional Labour ebook cover
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Value-Based Marketing for Bottom-Line success ebook cover
$35.35 $43.95
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A Fresh Approach 2 Excellent Customer Service: You're the Doctor. .. So Fix the Problem! ebook cover
$8.25 $9.95
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Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional ebook cover
$18.85 $24.95
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Customers are the Answer to Everything ebook cover
$8.05 $9.99
Microsoft Dynamics Ax 2012 Security How-To ebook cover
Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide ebook cover
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Transform ebook cover
$24.35 $30.00
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Starbucks Leadership Lessons ebook cover
$38.50 $48.00
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True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results ebook cover
$24.10 $29.95
Using Information to Develop a Culture of Customer Centricity ebook cover
Customer Service Intelligence ebook cover
The Future of Relationship Marketing ebook cover
Developing Children's Behaviour in the Classroom ebook cover
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An Epidemic of Empathy in Healthcare ebook cover
$22.75 $28.00
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The Hybrid Sales Channel ebook cover
$25.95 $32.00
Memorable Customer Experiences: A Research Anthology ebook cover
Customer Relationship Management: A Global Perspective ebook cover
Design for Services ebook cover
Universal Design: The HUMBLES Method for User-Centred Business ebook cover
Advanced Database Marketing ebook cover
Measuring Service Performance: Practical Research for Better Quality ebook cover
Shoppernomics: How to Shorten and Focus the Shoppers' Routes to Purchase ebook cover
Effective Client Management in Professional Services ebook cover