Customer Relations Ebooks

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Managing Knock Your Socks Off Service ebook cover
$3.97 $4.95
Advanced Database Marketing ebook cover
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Managing the New Customer Relationship ebook cover
$27.30 $39.95
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Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines ebook cover
$12.25 $14.95
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Rethinking Utility Customer Care: Satisfying Your Always-Connected, Always-On Customers ebook cover
$42.15 $55.00
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Selling Vision: The X-XY-Y Formula for Driving Results by Selling Change ebook cover
$28.30 $35.00
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Creating Service Superstars ebook cover
$5.85 $7.50
Memorable Customer Experiences: A Research Anthology ebook cover
A Manager's Guide to BS25999 ebook cover
$50.65 $55.00
Design for Services ebook cover
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Customers First: Dominate Your Market by Winning Them Over Where It Counts the Most ebook cover
$21.20 $26.00
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Lessons Unlearned ebook cover
$8.05 $9.99
Oracle Siebel CRM 8 Developer's Handbook ebook cover
What is Reputation Worth?: How to Protect and Enhance Value ebook cover
Shoppernomics: How to Shorten and Focus the Shoppers' Routes to Purchase ebook cover
Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits ebook cover
Integrating Total Quality Management in a Library Setting ebook cover
Customer Value Creation Behavior ebook cover
Effective Client Management in Professional Services ebook cover
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Speaking Frankly About Customer Relationship Management ebook cover
$8.05 $9.99
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Legendary Service: The Key is to Care ebook cover
$19.60 $24.00
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Sandler Enterprise Selling: Winning, Growing, and Retaining Major Accounts ebook cover
$25.95 $32.00
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The Success Guide For Developing Customers For Life ebook cover
$10.70 $12.99
Service Supply Chain Systems: A Systems Engineering Approach ebook cover