Customer Relations Ebooks

Why we Hate you: A Retailer's Confession ebook cover
$5.99
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ARE BAD TELEPHONE MANNERS COSTING YOU SALES? ebook cover
$3.71 $4.99
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The Secrets of Successful Selling ebook cover
$15.15 $18.99
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Disney U ebook cover
$23.55 $29.00
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UP! Your Service New Insights ebook cover
$8.05 $9.99
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UP! Your Service Great Ideas ebook cover
$7.65 $9.99
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UP! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now! ebook cover
$7.65 $9.99
Strategic Customer Management: Integrating Relationship Marketing and Crm ebook cover
$52.00
Implementing Microsoft Dynamics AX 2012 with Sure Step 2012 ebook cover
$24.40
Microsoft Dynamics CRM 2011 Scripting Cookbook ebook cover
$30.42
Crisis Management at the Speed of the Internet: Trend Report ebook cover
$24.95
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Managing Knock Your Socks Off Service ebook cover
$3.97 $4.95
Advanced Database Marketing ebook cover
$149.95
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Managing the New Customer Relationship ebook cover
$27.30 $39.95
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Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines ebook cover
$12.25 $14.95
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Rethinking Utility Customer Care: Satisfying Your Always-Connected, Always-On Customers ebook cover
$42.15 $55.00
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Selling Vision: The X-XY-Y Formula for Driving Results by Selling Change ebook cover
$28.30 $35.00
Memorable Customer Experiences: A Research Anthology ebook cover
$149.95
A Manager's Guide to BS25999 ebook cover
$50.65 $55.00
Design for Services ebook cover
$119.95
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Customers First: Dominate Your Market by Winning Them Over Where It Counts the Most ebook cover
$21.20 $26.00
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Lessons Unlearned ebook cover
$8.05 $9.99
Oracle Siebel CRM 8 Developer's Handbook ebook cover
$42.45
What is Reputation Worth?: How to Protect and Enhance Value ebook cover
$9.95